Welcome to Goldskill. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in our online games.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://goldskill.net and play our games (the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our Services:
a) Information You Provide Directly:
- Account Data: When you register an account, we may collect your username, password, email address, and date of birth.
- Profile Information: Information you add to your profile, such as an avatar or bio.
- Communications: Records of your communications with us, including support tickets, feedback, and survey responses.
- Payment Information: If you make purchases, our third-party payment processors (like Stripe, PayPal) will collect your payment information. We do not store your full credit card details on our servers.
b) Information Collected Automatically:
- Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our Site and Services, such as the games you play, features you use, time spent playing, in-game progress, scores, and achievements.
- Device Information: Information about the device you use to access our Services, including device identifiers (e.g., Android Advertising ID, Apple’s IDFA), hardware model, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing and gaming behavior. You can set your browser to refuse all or some cookies, but this may impair the functionality of our Services.
c) Information from Third Parties:
We may receive information about you from third-party platforms (e.g., if you log in through Facebook, Google, or Apple) or from analytics providers and advertising partners.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain our Services: To create your account, allow you to play our games, and provide customer support.
- To Improve and Personalize Your Experience: To develop new features, customize the content you see, and remember your preferences.
- To Process Transactions: To complete your in-game purchases and subscriptions.
- To Communicate With You: To send you service-related emails (e.g., account verification, security alerts), respond to your support requests, and (with your permission) send you marketing communications about new games or features.
- For Analytics and Research: To understand how our Services are used, analyze trends, and gather demographic information about our user base.
- For Advertising: To display targeted advertisements from our advertising partners, both on our Services and on third-party sites.
- To Ensure Safety and Security: To detect, prevent, and address fraud, cheating, hacking, and other potentially illegal or harmful activities.
- To Comply with Legal Obligations: To enforce our Terms of Service and comply with applicable laws and regulations.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: The right to request a copy of the personal data we hold about you.
- Correction: The right to correct inaccurate or incomplete data we hold about you.
- Deletion: The right to request that we delete your personal data.
- Restriction of Processing: The right to request that we temporarily or permanently stop processing all or some of your personal data.
- Objection to Processing: The right to object to our processing of your personal data.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by using the “unsubscribe” link in the email.
- Cookie Controls: You can usually modify your browser settings to control cookies.
To exercise these rights, please contact us using the details at the end of this policy.
7. Children’s Privacy
Our Services are not directed at children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we learn we have collected information from a child without verification of parental consent, we will take steps to delete that information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including using approved legal mechanisms like Standard Contractual Clauses.
9. Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.